Page 18 - BKT Annual Report 2024 EN

Deutsche Bank
Client Excellence Award

Deutsche Bank awarded BKT with the “Client Excellence Award”. This award recognizes
the successful, fruitful, and outstanding collaboration with correspondent banks for
international payment services.

Deutsche Bank is well known for its prestigious award program, which honors financial
institutions that provide excellent services in various categories, such as cash
management, foreign exchange, and trade finance. These awards are evaluated based
on rigorous criteria, including customer feedback collected through various surveys,
service quality, and market impact.

Emea Finance awards

BKT for the 13 time with 4 important prizes
th

Banka Kombëtare Tregtare has been are proving essential and valuable, while
awarded as “The Best Local Bank in access to financial services are
Albania” and “The Most Innovative Bank”. becoming easier and more inclusive.
The bank received as well the ‘’Financial
Inclusion Award’’ and as well ‘’Best The awards as ‘’The Most Innovative
Product Award’’ for the epara Mobile Bank’’ for the third consecutive year
Wallet App for year 2023, in Central and emphasizes the leader position of BKT
Eastern Europe and Commonwealth of as a pioneer bank in digitalization, who
Independent States by EMEA Finance in offers its individual and business
sixteen edition of the “2023 European Bank customers a wide range of digital
Awards”. services which are enhanced
continuously with new functionalities in
EMEA Finance, one of the most important all the digital channels such as BKT
financial magazines in the world which Smart, e-banking dhe Smart BanKomaT
follows developments in the financial network.
markets in emerging Europe, Middle East
and Africa, awards each year best banks ‘’The Best Product’’ award for the epara
and financial institutions. The submission digital wallet is as well an award that
for these awards demonstrated that makes us proud, being the first bank to
European banking remains in good shape enter the Albanian market through an
and proved that the financial industry can Electronic Money Institution, BKT Pay,
weather a severe crisis. The digital advances licensed from the Bank of Albania on
that have been made over the past decade November 3, 2023.

“Best local bank in Albania” *The awards have been assigned after the publication of the Annual Report 2023

“Best product launch” (retail)
epara mobile wallet app
Euromoney Awards for Excellence
“Financial Inclusion Award”

“Most innovative bank in Central and Best Bank for ESG
Awards
East Europe and Commonwealth Practices in Albania
Independent States” BKT has been recognized by Euromoney in the “Awards for Excellence 2024” as the

“Best Bank for ESG Practices” in Albania. This prestigious award acknowledges the
Banks’ commitment to integrating the best environmental, social, and governance
(ESG) practices into every aspect of its banking operations.

18 BANKA KOMBËTARE TREGTARE