Page 44 - BKT Annual Report 2024 EN

LEARNING AND DEVELOPMENT

At BKT, we recognize that the growth and development We maintained a focus on compliance, risk management,
of our employees are essential to the continued and regulatory frameworks, ensuring the highest
success of the bank. Our commitment to fostering a governance standards and risk mitigation. Leadership
culture of learning is integral to our operations, ensuring Sessions on Change Management, Coaching, Emotional
employees have access to the tools, resources, and Intelligence, and Public Speaking were introduced
opportunities necessary to reach their potential. to strengthen the capabilities of both managers and
emerging leaders.
In 2024, we placed a strong emphasis on Branch Digital
Transformation through targeted training programs, As part of our ongoing investment in inclusive leadership
alongside a variety of other initiatives designed to development, BKT will continue to prioritize training and
enhance both technical and leadership skills at all development in 2025, ensuring that our employees
levels. These efforts included a blend of job-specific are well-prepared to navigate the evolving financial
training, in-person and online learning opportunities, landscape and contribute to the bank’s long-term
as well as wellbeing programs, to promote continuous growth and success.
development.

Staff Team Building Activities

Applications Development Department CRM & Digital Banking Department Infrastructure Department

Durrës Branch Kuçova Branch Shkodra Branch Service Management Department

Liability Products Operations Department Retail Banking Department Treasury Operations and Capital Compliance Departments

44 BANKA KOMBËTARE TREGTARE