Page 34 - BKT Annual Report 2024 EN

Corporate Social

Responsibility

BKT’S COMMITMENT TO SUSTAINABILITY AND
RESPONSIBLE BUSINESS PRACTICES

As a proud member of the United Nations Global Compact, BKT is fully committed
to implementing its 10 Principles on Human Rights, Labor, Environment, and Anti-
Corruption, while actively supporting the 17 Sustainable Development Goals (SDGs).
Additionally, BKT is a signatory of the Women’s Empowerment Principles (WEPs),
reinforcing our dedication to gender equality and inclusive economic growth.

BKT operates with a strong stakeholder-driven approach, ensuring that our
actions create value for five key pillars: Shareholders, the Market, Our People, the
Environment, and Society.

OUR STAKEHOLDER COMMITMENT:

1. SHAREHOLDERS - Sustainable Growth & Value Creation
BKT upholds the corporate values and sustainability principles of our Group, ensuring long-term profitability,
resilience, and ethical governance. Our commitment to sustainable profitability not only generates value for
our shareholders but also supports a broader ecosystem of stakeholders, ensuring responsible business
growth.

2. THE MARKET - Innovation & Economic Development
As a leading financial institution in Albania, BKT offers modern, innovative, and customer-centric banking
solutions tailored for individuals, businesses, and government entities.
• We play a key role in driving economic development, being one of the largest taxpayers in Albania and
supporting major infrastructure, transportation, telecommunication, tourism, and production projects.
• Our commitment to excellence in customer service is reflected in our 900,000+ customers, whom we
serve with dedication and a focus on long-term financial success.

3. OUR PEOPLE - Investing in Talent & Well-being
Our employees are our greatest asset. We foster a fair, inclusive, and dynamic work environment that
prioritizes:
• Modern labor practices and competitive compensation.
• Career development opportunities, specialized training, and a strong culture of meritocracy.
• A healthy and safe workplace, with wellness programs, mental health support, and fitness incentives to
promote holistic well-being.

4. THE ENVIRONMENT - A Greener, More Sustainable Future
BKT integrates environmental sustainability into its core operations, exceeding regulatory compliance to
minimize our ecological footprint.
• We actively implement green banking practices and continuously seek innovative solutions to enhance
our environmental responsibility.
• Our initiatives focus on reducing waste, optimizing energy use, and promoting eco-friendly financial
services that contribute to a sustainable future.

5. SOCIETY - A Responsible Corporate Citizen
BKT embraces its corporate social responsibility (CSR) mission by investing in local communities and
sustainable development initiatives, fully aligned with the United Nations Sustainable Development Goals
(SDGs).
• Through our diversified CSR programs, we support education, health, financial literacy, and social welfare,
driving positive change and creating lasting impact

34 BANKA KOMBËTARE TREGTARE