Page 36 - BKT Annual Report 2024 EN

Corporate Social

Responsibility

BKT’S COMMITMENT TO SUSTAINABILITY AND
RESPONSIBLE BUSINESS PRACTICES

As a proud member of the United Nations Global Compact, BKT is fully committed
to implementing its 10 Principles on Human Rights, Labor, Environment, and Anti-
Corruption, while actively supporting the 17 Sustainable Development Goals (SDGs).
Additionally, BKT is a signatory of the Women’s Empowerment Principles (WEPs),
reinforcing our dedication to gender equality and inclusive economic growth.

BKT operates with a strong stakeholder-driven approach, ensuring that our
actions create value for five key pillars: Shareholders, the Market, Our People, the
Environment, and Society.

OUR STAKEHOLDER COMMITMENT:

1. SHAREHOLDERS - Sustainable Growth & Value Creation
BKT upholds the corporate values and sustainability principles of our Group, ensuring long-term profitability,
resilience, and ethical governance. Our commitment to sustainable profitability not only generates value for
our shareholders but also supports a broader ecosystem of stakeholders, ensuring responsible business
growth.

2. THE MARKET - Innovation & Economic Development
As a leading financial institution in Albania, BKT offers modern, innovative, and customer-centric banking
solutions tailored for individuals, businesses, and government entities.
• We play a key role in driving economic development, being one of the largest taxpayers in Albania and
supporting major infrastructure, transportation, telecommunication, tourism, and production projects.
• Our commitment to excellence in customer service is reflected in our 900,000+ customers, whom we
serve with dedication and a focus on long-term financial success.

3. OUR PEOPLE - Investing in Talent & Well-being
Our employees are our greatest asset. We foster a fair, inclusive, and dynamic work environment that
prioritizes:
• Modern labor practices and competitive compensation.
• Career development opportunities, specialized training, and a strong culture of meritocracy.
• A healthy and safe workplace, with wellness programs, mental health support, and fitness incentives to
promote holistic well-being.

4. THE ENVIRONMENT - A Greener, More Sustainable Future
BKT integrates environmental sustainability into its core operations, exceeding regulatory compliance to
minimize our ecological footprint.
• We actively implement green banking practices and continuously seek innovative solutions to enhance
our environmental responsibility.
• Our initiatives focus on reducing waste, optimizing energy use, and promoting eco-friendly financial
services that contribute to a sustainable future.

5. SOCIETY - A Responsible Corporate Citizen
BKT embraces its corporate social responsibility (CSR) mission by investing in local communities and
sustainable development initiatives, fully aligned with the United Nations Sustainable Development Goals
(SDGs).
Through our diversified CSR programs, we support education, health, financial literacy, and social welfare,
driving positive change and creating lasting impact

36 BANKA KOMBËTARE TREGTARE