Bankopedia

A digital card with dedicated card details, used mainly for online payments and not necessarily issued in physical form.

An interest rate that may change during the term of a loan or deposit according to a reference rate and the terms of the agreement.

The date from which a transaction affects interest calculations or the availability of funds.

A payment or banking action that was not made or approved by the account or card holder.

The natural person who ultimately owns, controls or benefits from an account, business or transaction.

A security method that requires two different forms of verification to access an account or confirm an action.

A message sent to a customer by SMS, email or the banking app after a transaction or attempted transaction.

The process of verifying and approving a payment or banking action.

Money placed with a bank for a specified period, usually at an agreed interest rate.

An international code used to identify a bank or financial institution in international transfers.

A payment instruction that is repeated automatically on predetermined dates, at specified intervals or for specified amounts.

A scam conducted through SMS or messaging applications that aims to steal personal or financial information.

The person or entity that initiates a payment or bank transfer.

A website that uses security measures, such as an HTTPS connection and digital certificates, to protect data during online communication.

A statement showing instalments, payment dates, the allocation between principal and interest, and the outstanding loan balance.

A graphical code scanned with a smartphone or another device to access information or make deposits or withdrawals at an ATM.

The original amount borrowed, excluding interest, fees and other costs. Part of each instalment may reduce the principal, while another part covers interest.

A device or system at a point of sale used to accept payments by card or digital device.

A personal secret number used to verify identity when using a card or certain banking services.

An online scam, usually conducted through fraudulent emails or websites, designed to steal data by impersonating a trusted institution or person.

A loan provided to individuals for various personal purposes, subject to the terms set by the bank.

The planning and management of an individual or household's income, expenses, savings and financial obligations.

A plan showing expected income and expenses for a specified period.

A transaction that has been authorized or initiated but has not yet been completed or finally posted to the account.

Information used to identify the purpose, invoice or beneficiary of a payment.

An instruction given by a customer to the bank to transfer a specified amount from their account to a beneficiary.

A single-use code sent or generated to verify a login, payment or another transaction.

A payment made over the internet using a card, bank transfer, digital wallet or another electronic method.

A loan generally used to purchase, build or improve a property and secured by a mortgage over the property.

An application on a smartphone or tablet that allows customers to manage accounts, make payments and transfers, and manage cards.

The date or period when a loan, deposit or investment reaches its end and the obligation must be repaid or the funds may be withdrawn.

A periodic amount paid towards a loan, usually consisting of principal, interest and, where applicable, other costs.

A process through which the bank identifies a customer, verifies their information and understands the nature of the banking relationship.

A bank account owned or managed by two or more people, according to the permissions established for the account.

A transfer of funds between bank accounts in different countries or another cross-border payment.

A transfer of funds between two accounts held with the same bank.

The percentage that indicates the cost of borrowing or the potential return on a deposit or investment.

The addition of earned interest to the principal amount so that future interest is calculated on the new total.

A transfer of funds between accounts held with different banks.

The unauthorized use of a person's personal information to carry out financial or fraudulent activities.

An agreed period during which payment of the principal or part of the obligations is deferred, according to the arrangement with the bank.

An interest rate that remains unchanged for the entire term or for a specified period.

The fraudulent or illegal use of data, accounts or financial instruments for improper gain.

Money set aside to cover unexpected expenses or emergencies.

A measure reflecting the overall cost of a loan by taking account of interest and other included costs under the applicable methodology.

Full or partial repayment of a loan before the end of its agreed term.

Banking services provided over the internet, usually through a web browser on a computer or another device.

A transfer of funds between bank accounts within the same country.

An application or service that securely stores payment details and enables payments by smartphone or other electronic devices.

The return a customer earns on funds held in an interest-bearing account or savings product.

Funds held in an account that may be withdrawn at any time, subject to the bank's terms and conditions.

A security code, usually consisting of three digits, used for verification during card payments, particularly online payments.

The process of exchanging one currency for another at the applicable exchange rate.

An assessment of a customer's ability to meet financial obligations on time.

Information about previous loans and how an individual or business has met financial obligations in the past.

A payment made by holding a card, smartphone or smart device close to a POS terminal.

A card that enables payments by being held close to a POS terminal without being physically inserted into the device.

Interest calculated on the initial amount and on interest accumulated in previous periods.

A person who takes out a loan together with the primary borrower and is responsible for its repayment under the agreement.

A full or partial amount returned to a card; under cashback programs, it may also be a percentage of eligible spending.

The maximum amount that may be spent, withdrawn or transferred using a card within a specified period.

The date until which a card remains valid for use.

The temporary or permanent disabling of a card to prevent unauthorized use.

The process through which a new card is enabled and made ready for use.

Financing provided to businesses for operational needs, working capital or investments.

A security method that uses physical characteristics, such as a fingerprint or facial features, for identification and authorization.

The person or entity that receives funds from a payment or bank transfer.

A document showing the balance and transactions of an account over a specified period.

A charge applied by the bank for a specific product, service or transaction.

The amount a customer can use immediately after blocked funds, reservations and pending transactions have been taken into account.

A scheduled payment made automatically from an account for recurring obligations, such as monthly bills.

An electronic machine that allows cash withdrawals, account balance checks and, in some cases, cash deposits or other banking services.

Measures and procedures used to prevent the financial system from being used for money laundering or the financing of illegal activities.

A temporary restriction on the use of an account for security, legal, regulatory or verification reasons.

The total amount recorded in an account at a given point in time.

It is the value, which has been agreed between the parties in the insurance contract or is defined in the legal or sub-legal acts in force and which represents the maximum limit of the insurer's liability towards the insured or the beneficiary.

The process performed by the insurer where it is decided whether the request to be insured will be accepted, and if the decision is positive, the terms and conditions of the policy are definite.

Policies covering the risk of death of the insured due to natural or accidental causes.

In all cases insurance policies are accompanied with the general terms and conditions, depending on the types of risks they cover. The terms have the force of law for the parties, which regulate their entire insurance relationship.

Policies that cover loss, damage or destruction of insured property, unexpectedly or accidentally as a result of various risks defined in the policy.

It is the objective possibility of the existence of property and / or non-property loss, which occurs in uncertain circumstances, unknown and independent of the will of the insured person.

It is a Company licensed by the Authority in the field of insurance, which is engaged to compensate damages from a risk covered from an insurance contract / policy.

Insurance is a system of risk transfer and its combination where one party, the insured, receives the promise from the other party, the insurer, to be compensated in case of any loss and the insurer agrees to take the risk in exchange for the insurance premium, this regulated with the insurance contract (policy).

The amount paid by the insured, to enable insurance coverage by the insurer, the price of insurance paid by the client.

Policies offered to persons who take loans in the Bank to protect them from the risk of non-repayment the loan as a result of an insurance event, as a condition of the loan contract, when the beneficiary is the Bank.

It is a contract between the insurer (Insurance Company) and the insured (Customer), to cover the risks of the insured under terms and conditions specified in the contract. The policy is issued by the insurer.

The amount or percentage of the damage or of the sum insured, determined in the insurance policy, which is covered by the insured (customer) himself. In all cases this value is deducted from the value of the damage at the moment of calculating the indemnity value.

In all insurance policies there are several articles of terms and conditions which define the areas of risk, for which the insurer does not cover the losses or damages incurred.

The person defined in the insurance policy as the beneficiary of the insurance amount.

A claim made by the insured for a damage, according to an insurance policy terms and conditions within the deadlines specified in the policy.

The party who has insured risks through an insurance policy, which its object is a possible property and / or non-property loss. In some cases, the insured is also known as a policyholder.

It is the amount for which the insurer owes the insured, the beneficiary or any damaged third party, which derives as a right from an insurance contract or insurance activity.

It is a licensed person by the Authority to exercise the activity of insurance intermediary between the Customer and the Insurance Company.

A policy that covers registered auto vehicles for damage that may occur to the vehicle itself as a result of the various risks defined in the police.

An automatic message that is sent by an application (BKT Smart) to the user when the application is not open.

A game where several customers participate, based on the conditions they meet, to win a prize or several prizes with different values.

Short Message Service are informative or promotional texts that contain a maximum of 160 characters and are sent to a client's mobile phone.

A system used to control the queue at the bank branches.

Online marketing data platforms that help marketers track and analyze advertising results.

A message containing text, files, images, or other attachments that are sent between Internet users.

A systematically organized data repository that allows easy retrieval, modification and analysis of data.

A CRM system helps the bank to build customer relationships and to modernize processes so they can increase sales, improve customer service and increase profitability.

A client is a person who has a bank account or who is in a relationship with the bank by having and using other banking products and services.

The expression of a dissatisfaction, the assertion on the dislike of a product or service that BKT offers, a claim against a product or service obtained sent through the enabled channels, in a concrete situation which can be verified.

Tactics used to promote created marketing content.

Tangible products such as cards or intangibles such as deposits and any cash-related services provided by the Bank to its customers to facilitate the management of their income.

The amount of money that can be received for something

Negotiable debt issued by the Ministry of Finance in order to support government spending with a maximum 1 year term

An event that happens when someone buys or sells something, or the activity of money exchange

The process of buying and selling of goods and services, with compensation paid by a buyer to a seller, or the exchange of goods or services between parties

Any legally enforced payment made in favor of the state budget form individuals or juridical persons on the basis of their income or as per the consumption of goods and services benefited

A person who owns a company's shares and consequently obtains the right to make decisions for this company and to benefit from the income derived from the business of this company

Financial Instrument that recognizes the right of ownership or debt such as stocks or bonds

An account in which a customer keeps money for savings and may earn interest, subject to the bank's terms.

An amount of money that you keep aside and you do not temporarily need to spend

A fixed amount of money recompensing for the work performed by an employee who is usually paid directly to his bank account every month

a strong box in a bank where you can keep valuable things

The entire amount of income before making any type of deduction

The added value that derives from the sale of various assets

The process of gaining money or materials

The exchange ratio of different goods, measured in monetary units

A list of different tangible or intangible financial assets held by a person or institution

An amount of money paid, or the act of paying

A check issued in payment of wages or salary

A bank advance that the bank approves as a credit limit to be used in case your account exceeds the value 0

To provide or supply something

A conveyance of property as security for repaying a loan

The basic concept is the acceptance by the public to be used as a payment and exchange instrument

Initial amount of money that the bank issues to the loan aproved client

The easiest and quick way with which an asset can be converted into cash without losing in value

London Interbank Offered Rate - The interest rate used in lending among banks in the interbank market in London, which is also used as a reference for determining the interest rate on other loans

The responsibility of a person, business, or organization to pay or give something of value toward someone ales

A letter from a bank allowing the person who has it to take a particular amount of money from a bank in another country

A detailed statement of money owed for goods or services

The process of laying out some money or resource in an enterprise

The price paid to get insured from a specific risk

The case where there is an increase in the overall price level leading to the possibility of buying a smaller quantity of goods with the same amount of money

A standardized international number that identifies a bank account.

A person or entity that agrees to meet a financial obligation if the borrower fails to repay it.

A reserve of money set aside for some purpose

(Foreign Exchange) Refers to the international foreign exchange market

Is a fixed price charged for a specific service

The rate at which one currency is exchanged for another.

European Interbank Offered Rate: the rate of interest used by the main European banks when they lend money to each other in euros

Significant decline in economic activity that continues for more than a few months

Earnings of a corporation distributed to its shareholders

Deflation is the general decline in prices for goods and services during a period of time

The state of owing something, especially money

A payment card that uses funds available directly in the customer's bank account.

An account kept in a bank where you can easily perform withdrawal, deposit, and other transactions without prior notice while maintaining their history

A payment card that allows a customer to use a credit limit approved by the bank and repay it under the terms of the agreement.

A property or another equivalent asset that is acceptable by the lender as a loan repayment guarantee obtained by the borrower.

The physical money we see and touch

Money and possessions, especially a large amount of money used for starting a new business or for producing more wealth

A budget is an estimation of revenue and expenses over a specified future period of time usually for 1 year. Budgets can be predicted for individual, businesses, government etc.

A broker is an individual or firm that charges a fee or commission for executing buy and sell orders submitted by an investor or that acts as an agent for a customer and charges the customer a commission for its services.

An asset's book value is equal to its carrying value on the balance sheet, and companies calculate it netting the asset against its accumulated depreciation. 

The process of sending money from one bank account to another, usually electronically

The entirety of all the banks in a country including the central bank

"Funds deposited by an individual or business in a banking institution in order to save and benefit from interests. Usually, the investor can not withdraw the amount deposited up to the maturity date"

An organization where people and businesses can invest or borrow money,change it to foreign money, etc.

A balance sheet is a financial statement that reports a company's assets, liabilities and shareholders' equity at a specific point in time, and provides a basis for computing rates of return and evaluating its capital structure.

A loan which is unlikely to be paid back

Something valuable belonging to a person or organization that can be used for the payment of debts

Is an accounting technique used to reduce the cost of life gradually to an asset with a fixed plan

The act of obtaining or beginning to have something through money

Amount earned in the current accounting period, but which will be received in a future period.

An arrangement with a bank to keep your money there and to allow you to take it out when you need to

It is the history of the transactions performed in the account for the period of which the information is requested